Dr. Jack J. Phillips is a world-renowned expert on accountability, measurement, and evaluation. Jack provides consulting services for Fortune 500 companies and major global organizations. He is the author or editor of more than seventy-five books and conducts workshops and presents at conferences throughout the world.
Jack has received several awards for his books and work. On three occasions, Meeting News named him one of the 25 Most Powerful People in the Meetings and Events Industry, based on his work in the area of return on investment (ROI). The Society for Human Resource Management (SHRM) presented him with an award for one of his books and honored an ROI study with its highest award for creativity. ASTD/ATD gave Jack its highest award, Distinguished Contribution to Workplace Learning and Development for his work on ROI. Jack’s work has been featured in the Wall Street Journal, BusinessWeek, and Fortune magazine. He has been interviewed by several television networks, including CNN. Jack served as president of ISPI from 2012 to 2013.
His expertise in measurement and evaluation is based on more than twenty-seven years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries. Jack’s professional experiences include serving as the training and development manager for two Fortune 500 firms. He has also worked as a senior human resource officer in two firms, as president of a regional bank, and as a management professor at a major state university. This background led Jack to develop the ROI Methodology—a revolutionary process that provides bottom-line figures and accountability for all types of learning, performance improvement, human resources, technology, and public policy programs.