The Healing Manager

William Lundin (Author) | Kathleen Lundin (Author)

Publication date: 05/01/1993

Bestseller over 20,000+ copies sold

The Healing Manager

This is the first book to squarely face the tough emotional and relationship issues in the workplace-anger, fear, distrust, conflict, resentment-and to provide practical and proven methods for creating more productive work environments. Based on fifteen years' experience using these methods inside workplaces, Bill and Kathy Lundin show how to:
o Replace anger and suspicion at work with caring, trust, and cooperation;
o Unlock the goodwill, learning, and creativity of everyone in an enterprise;
o Empower all employees to facilitate productive relationships at work.

The "Healing Manager" that the Lundins describe is any employee-whether CEO, first-line supervisor, or hourly worker-who helps others grow emotionally and intellectually, and who cultivates caring relationships on the job. The Lundins show that such well-being is the real secret to productivity, quality, and service.

The Lundins draw on counseling techniques, improvisational theater, and common wisdom to offer practical tools to help all managers and employees change their workplace behaviors, attitudes, and relationships.

This is the first book to squarely face the tough emotional and relationship issues in the workplace-anger, fear, distrust, conflict, resentment-and to provide practical and proven methods for creating more productive work environments. Based on fifteen years' experience using these methods inside workplaces, Bill and Kathy Lundin show how to:
o Replace anger and suspicion at work with caring, trust, and cooperation;
o Unlock the goodwill, learning, and creativity of everyone in an enterprise;
o Empower all employees to facilitate productive relationships at work.

The "Healing Manager" that the Lundins describe is any employee-whether CEO, first-line supervisor, or hourly worker-who helps others grow emotionally and intellectually, and who cultivates caring relationships on the job. The Lundins show that such well-being is the real secret to productivity, quality, and service.

The Lundins draw on counseling techniques, improvisational theater, and common wisdom to offer practical tools to help all managers and employees change their workplace behaviors, attitudes, and relationships.

Read more and meet author below



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9781881052135

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Overview

This is the first book to squarely face the tough emotional and relationship issues in the workplace-anger, fear, distrust, conflict, resentment-and to provide practical and proven methods for creating more productive work environments. Based on fifteen years' experience using these methods inside workplaces, Bill and Kathy Lundin show how to:
o Replace anger and suspicion at work with caring, trust, and cooperation;
o Unlock the goodwill, learning, and creativity of everyone in an enterprise;
o Empower all employees to facilitate productive relationships at work.

The "Healing Manager" that the Lundins describe is any employee-whether CEO, first-line supervisor, or hourly worker-who helps others grow emotionally and intellectually, and who cultivates caring relationships on the job. The Lundins show that such well-being is the real secret to productivity, quality, and service.

The Lundins draw on counseling techniques, improvisational theater, and common wisdom to offer practical tools to help all managers and employees change their workplace behaviors, attitudes, and relationships.

This is the first book to squarely face the tough emotional and relationship issues in the workplace-anger, fear, distrust, conflict, resentment-and to provide practical and proven methods for creating more productive work environments. Based on fifteen years' experience using these methods inside workplaces, Bill and Kathy Lundin show how to:
o Replace anger and suspicion at work with caring, trust, and cooperation;
o Unlock the goodwill, learning, and creativity of everyone in an enterprise;
o Empower all employees to facilitate productive relationships at work.

The "Healing Manager" that the Lundins describe is any employee-whether CEO, first-line supervisor, or hourly worker-who helps others grow emotionally and intellectually, and who cultivates caring relationships on the job. The Lundins show that such well-being is the real secret to productivity, quality, and service.

The Lundins draw on counseling techniques, improvisational theater, and common wisdom to offer practical tools to help all managers and employees change their workplace behaviors, attitudes, and relationships.

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Meet the Authors


Visit Author Page - William Lundin


Visit Author Page - Kathleen Lundin



Kathleen Lundin is a professional facilitator, trainer, and focus group leader. She began her career as a journalist and then served as an administrator of community mental health programs. For the past ten years she has collaborated with her husband on consulting and relationship workshops. She is coauthor, with her husband William Lundin, of The Healing Manager.

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Table of Contents

Contents
Part I: Telling the Truth and Talking Straight
o Management in the Broadest Sense
o What's a Healing Manager?
o How It Feels to Be an Employee
o How We Learn to Make Mistakes
o Leaders, Not Systems, Set Our Agendas
Part II: Total Quality Relationships
o Miracles in the Workplace
o Enriched Environments
o Women in the Workplace
Part III: Rehearsals for the Healing Manager
o Anger
o Affection
o Trust
o Helping Others grow
o Caring 1
o Caring 2
o Mistakes
o Conflict
o Living the New Values
o Working with Employee Groups
Part IV: How Pervasive and Deep the Healing Manager?
o Employee Groups and Lead Workers
o Empowerment
o Can People Change at Work?

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Endorsements

"Scores of authors have announced that the true source of high-quality productivity is a satisfied, happy employee. But no one has addressed the how-to's, until the Lundins."

Booklist

"A distinguished addition to the literature of management. As the Lundins point out, there is a lot of talk these days about 'empowerment,' but much of the kinds of personal transformations required to let go of power in order to empower others. The Healing Manager fills that gap by providing the solid techniques involved."

James Autry, author of Love and Profit

"What the Lundins are doing is fabulous and very important stuff. It helps us understand ourselves better and we sure need more of it."

Studs Terkel

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