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Michelle Reina is cofounder of Reina, a trust-building consultancy. Considered pioneers in the field of workplace trust, Dennis and Michelle Reina are change management consultants, executive coaches, and sought-after keynote speakers who each have a PhD in human organizational systems. They are also the authors of the award-winning, bestselling business book Rebuilding Trust in the Workplace: Seven Steps to Renew Confidence, Commitment, and Energy.
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Trust and Betrayal in the Workplace

This new edition of a classic, bestselling book has been revised and updated throughout and includes a new chapter on “Fo...

You know healthy relationships are the lifeblood of your organization. You also know the healthiest relationships – and the highest performingleaders and teams – are built on a strong foundation of trust.

Reina offers trust building tailored to serve your needs.

Our Trust Building® system blends consulting services, statistically reliable and valid assessment diagnostic tools, action learning workshopsspeakingcoaching, and – in appropriate cases – qualification.

For more than two decades, we’ve supported leaders just like you with customized solutions to create environments that are high trust and high performing.

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Partner with Reina. You'll be in excellent company.

You'll join hundreds of thousands of people in over 200 organizations worldwide who've benefitted from Trust Building.




American Association of Critical Care Nurses

American Express

American Home Products

American Soc. for Training and Dev. (ASTD)


Atlanta General Hospital

Bell Canada

Ben & Jerry’s

BF Goodrich Aerospace

BHP Billiton South Africa and Australia

Biosense Webster


Capital Health Care Nova Scotia

Case Western University

Center for Creative Leadership

Chittenden Bank

Champlain Investment Partners

Children’s Healthcare System of Wisconsin

Ciirrus UK

City of Tallahassee

Continuous Learning Group

Dartmouth-Hitchcock Medical Center

Defense Commissary Agency

Eastman Kodak

EHV Weidman

Federal Aviation Administration

First Midwest Bank

Fletcher-Allen Health Care

Freely Creative

GE Capital

Geneva College

Girl Scouts USA

Harvard University



Institut de la confiance dans les organisations

Institute for Management Studies (IMS)

Int'l. Coaching Federation (ICF)

Int'l. Soc. for Performance Improvement (ISPI)

Investment Partners

Johns Hopkins Medical Center

Johnson & Johnson

The Kendal Corporation


Kolmar Laboratories Inc.

Lincoln Financial Group

Lincoln Financial Group Protection

Manco, Inc.

MD Anderson Cancer Center


Middlebury College


Mt. Ascutney Hospital

Natl. Assoc. of Church Business Admins.

National Financial Partners

National Pest Management Association


New England Human Resources Association

New England School of Communication


Nokia Siemens Networks

Northern Trust

Norwich University

Office of the Comptroller of the Currency

OGE Energy Corporation

Organization Development Network

Ortho-McNeil Pharmaceutical

Owens Corning

PC Construction

Pension Benefit Guarantee Corp.

PestMaster Services

Presbyterian and Methodist Children’s Homes

Progressive Insurance

Purchasing Association of Canada

Purdue University


Redgrave Daley Ragan & Wagner LLP

Robert Wood Johnson Foundation

Saint John’s Health Care Corporation

Samaritan Counseling Center

Sandia National Labs

Santa Fe Community College

Schaller Anderson, Inc.

Schneider Electric

SSM Healthcare

Standard Life of Canada


State of Vermont

TECO Energy, Inc.

Texas Instruments


Treasury Executive Institute

Tuggle Duggins

Turner Broadcasting

University of South Africa (UNISA)

University of Missouri

University of North Carolina, Kenan-Flagler

University of North Texas

University of Tampa

University of Texas Houston

University of Vermont

University of Wisconsin

US Army Chaplaincy

US Army Corps of Engineers

US Department of Agriculture (USDA)

US Department of Education

US Department of Homeland Security

US Department of the Interior

US Office of Personnel Management

US Treasury Department

Voya Financial

Veterans Affairs

Walt Disney World

Wheaton Franciscan Healthcare

Wyeth Ayerst

Wyeth Nutritionals

Yale University

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Fees for services are available upton request.

Results of Our Work Include...

  • $30 million faltering strategic initiative that was over budget and behind schedule put back on budget and on schedule
  • 18% increase in employee engagement scores (in 9 months)
  • Manufacturer moved from lowest to highest producer out of 12 plants nationwide (in 18 months)

"Through engaging in the Reina's Trust Building systems, we’re now dealing with the core of our issues and finding real solutions, together. There’s no more lowering of the eyes, no more hesitancy, no more whispering in the hallways. It’s been a profound shift, at all levels.” 

~ Belinda Needham-Shropshire, Director of Rehabilitation Services, Mt. Ascutney Hospital and Health Center

"The Reina trust principles have had an invaluable influence on how members of our team talk to and treat one another. Through their work, the Reinas gave us a path to becoming better individuals and teammates.” 

~ David J. Whaley, Vice President, Development and Alumni Relations, Norwich University

"The Reina Seven Steps for Healing® Model has been an extremely effective tool to use when coaching senior executives on how to rebuild trust in their organizations. Senior leaders easily grasp the concepts and can translate them into actionable steps to transform relationships and drive business results.” 

~ Leslie Yerkes, President, Catalyst Consulting Group, Inc., Adjunct Faculty Member, Case Western Reserve University

"Dennis and Michelle Reina, through their research, have defined trust in concrete, behavioral terms. Their trust frameworks have helped me to address issues of trust with confidence and help others to learn how to build and repair trust within their relationships and organizations.” 

~ Marcia R. Applegate, HR Business Partner, Intuit

"This is the most meaningful organizational workshop that I have ever attended. The Reinas are masters at creating an environment that is safe and fun, yet challenges participants to examine intricately and deeply what is perhaps the most critical element in all human relationships – trust.” 

~ Jesse Mendoza, PhD

"Dennis and Michelle Reina, through their research, have defined trust in concrete, behavioral terms. Their trust frameworks have helped me to address issues of trust with confidence and help others to learn how to build and repair trust within their relationships and organizations.” 

~ Marcia R. Applegate, HR Business Partner, Intuit

"If you haven't heard these speakers, you haven't lived.” 

~ Jean Melton, Owner, Pest Control

"The Reinas presented tools as learning guides to building trust, both in business and professional life. Very motivational speakers. One of the best seminars that I have attended in my career.” 

~ Patricia A. Bond, Siemens Auto

"Excellent speakers with extremely valuable information.” 

~ Niki Bratcher-Bowman, Department of Health & Human Services

"Dennis was very inspiring.” 

~ Yvette Watson, HR Specialist, Department of Justice

"Excellent material, excellent presentation, and super speakers.” 

~ Hal Henderson, Aquila Networks Canada

"Dennis, your presentation was extremely well received by the senior managers and executives in attendance. Your insightful treatment of this vital topic will benefit all who participated for years to come.” 

~ Mark Antonucci, New York Regional Chairman, Institute for Management Studies

"Excellent speakers with extremely valuable information. Michelle and Dennis are passionate about this subject and they share their own experiences to deal with day-to-day challenges to one-on-one encounters.” 

~ Nadine Shah, Senior Buyer, Mother Parkers Tea & Coffee

"Michelle, you are the only faculty I have ever had who managed to touch people so deeply with your personal stories that they teared up.” 

~ Bob Webster, Houston Regional Chairman, Institute for Management Studies

"The speakers were great. The trust issues that come up day-to-day are really important to address.” 

~ Randy Dewline, Aquila Networks Canada

"I recommend Dennis unequivocally for any company, conference, college or community group who wants an inspirational speaker who also shows you how to apply your learning after he leaves the room.” 

~ Alexia Vernon, Communication and Leadership Author, Speaker, Coach, Trainer, and Media Personality

"Excellent speakers; very well delivered and organized.” 

~ Sylvia Janssen, Director of Purchasing, Canadian Cable Systems Alliance

"They are dynamic and work wonderfully together. Michelle and Dennis are down-to-earth 'real' people who care about and listen to their audience.” 

~ Brenda Chapman, National Purchasing Manager, J.M. Schneider, Inc.

"Excellent speakers and content that really makes you reflect both professionally and personally.” 

~ Fern Manser, Manager, Corporate Purchasing, Nissan Canada

"I am ever so grateful for your encouragement and insights that helped me to speak what needed to be said.” 

~ Marilyn Wolovick, Executive Director, Many Rivers Counseling and Support Services, White Horse, Yukon, Canada

"Thanks to your coaching, we received a 5 year accreditation with no conditions! Thank you!” 

~ Thom Johnston, President, New England School of Communications

"When our coaches utilize Reina trust assessments, they're able to help leaders get at core issues and develop a deeper understanding of themselves. These assessment tools are for people who want a systemic - rather than a band aid - approach to developing high functioning leaders and teams."

~ Barbara Fly Dierks, Coaching Talent Manager, Center for Creative Leadership

"Your Trust Building model has been a key element of my coaching work with business owners, senior leaders, and teams since 2000. Yours was the first - and, to my knowledge, is still the only - model to provide a map for healing from trust breakdowns. My clients are so relieved to have a reliable pathway to reverse the downward spiral of relationships. This gets to the core of resilient and resonant leadership in our times."

~ Beata Lewis, JD, MSC, Executive Coach and Change Consultant, Bridging Lives

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