I consider myself a Conversation Architect. I am the founder of Common Knowledge Associates, a management consulting firm that helps organizations create conversations where knowledge transfer/sharing happens, where new knowledge is created, and where innovation arises. I take Margaret...
I consider myself a Conversation Architect. I am the founder of Common Knowledge Associates, a management consulting firm that helps organizations create conversations where knowledge transfer/sharing happens, where new knowledge is created, and where innovation arises. I take Margaret Mead’s words seriously, "Never doubt that a small group of thoughtful, committed citizens can change the world. Indeed, it is the only thing that ever has."
The knowledge that organizations need to address their most challenging issues resides within their organizations, but that knowledge is too often unavailable to them because their members perceive it is too risky to speak up. What I have been very successful at doing is providing leaders the practices that create a psychologically safe space as well as provide members the critical dialogue skills that ensure that all the knowledge that could critically influence critical outcomes is available.
Before founding Common Knowledge Associates in 2000, I was a Professor at the George Washington University for 15 years, and before that at the University of Texas, in Austin. I hold a Ph.D. in Administration with a minor in Sociology.
I have written eight books as well as over 50 articles that focus on how organizations learn. My books include Common Knowledge: How Companies Thrive by Sharing What They Know, CompanyCommand: Unleashing the Power of the Army Profession, Dialogue at Work, and The Organization Learning Cycle, My latest thinking is on my blog, “Conversation Matters” at nancydixonblog.com.
My clients have included, among others:
The Defense Intelligence Agency where I taught dialogue skills to analytic teams to enable them to speak truth to power
The US Army where I worked with the widely-acclaimed community, Company Command to encourage speaking up online
NASA where I facilitated strategy development meetings that made use of the knowledge from all to NASA centers
The Centers for Medicare and Medicaid where I designed convocations across hospitals to improve Medicare outcome and reduce costs
The Veterans Administration where I assisted in designing learning centers across the system. They were safe spaces for medical personnel to address critical issues.
I am a runner, a committed yoga practitioner, a mother of two and a grandmother of three. I have the privilege of living in one of the most exciting cities in the US, Austin Texas. My work takes me around the world and I love the travel. I have come to know China, Singapore, Hong Kong, England, the Netherlands, Sweden, and many parts of the African content.